As workplace safety becomes an increasing priority for businesses, new laws are emerging to protect employees, especially in industries that face higher risks of violence. If you’re an employer in the retail sector, it’s important to stay informed about the upcoming compliance requirements in New York. Starting March 4, 2025, all retail businesses with 10 or more employees must have a written Workplace Violence Prevention Policy and a formal Employee Training Program in place.
Let’s break down what you need to know and how to prepare for these new regulations.
This new law, signed on September 5, 2024 (A08947), applies to employers in retail settings where 10 or more employees work. The scope is specific to retail stores, excluding businesses that primarily sell food for consumption on-site, such as restaurants and cafes.
As part of this requirement, your business must create a written policy on workplace violence prevention and ensure employees are trained annually. Both the policy and training program must be presented to employees in their primary language upon hire and during annual training sessions.
The policy must clearly outline how your business will:
The New York Department of Labor (NYDOL) is expected to release a model policy and training materials that employers can adopt and implement. These resources are designed to help ease the burden on businesses by providing a ready-to-use framework. If you prefer, you can also develop your own policy and training program, as long as they meet or exceed the minimum standards set by the state.
Workplace violence is a significant concern, particularly in retail environments where employees interact with the public. According to OSHA, nearly 2 million U.S. workers report being victims of workplace violence every year, and retail workers are often at higher risk due to frequent exposure to volatile customer interactions, cash transactions, and late working hours.
By implementing these new policies and training programs, not only are you complying with legal requirements, but you’re also taking proactive steps to protect your employees and minimize the risk of violent incidents.
In addition to the workplace violence prevention policy and training, businesses with 500 or more retail employees nationwide must also implement a panic button system by January 1, 2027. This can be fulfilled by providing employees with wearable panic buttons or mobile phone-based panic button solutions. These devices must be available throughout the workplace, giving employees an immediate means to signal for help in the event of a violent or dangerous situation.
This added layer of protection is crucial in large retail settings where employees may be spread across different areas of the store, making it difficult to alert colleagues or security quickly during an emergency.
While the effective dates may seem far off, preparing early is key to ensuring compliance and safeguarding your employees. Here are some steps you can take now:
The workplace violence prevention policy and panic button requirements reflect a broader trend toward enhancing workplace safety across the retail industry. By complying with these new laws, you’re not only protecting your business from potential penalties but also fostering a safer, more supportive environment for your employees.
Stay tuned for further updates, and don't hesitate to reach out to us if you have any questions about how this impacts your business.
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