Loss of Business Income and Utility Services, What You Need to Know
January 25, 2021
Loss of Business Income and Utility Services, What You Need to Know

The COVID-19 pandemic brought into focus a part of the business owner’s policy coverage that’s not usually at the forefront of business owners’ minds, loss of income. Business owners who had to shut their doors due to state mandate, sometimes for months on end, felt the sting of little to no inflow of income. Some policy holders argued that the mandated shut down of their business should have triggered the business owners policy coverage for loss of income.


Unfortunately, policy holders were disappointed to learn that in most forms there is a requirement of a physical loss to the location itself in order to trigger coverage. Governmental authority mandated shut- downs do not qualify as a trigger of coverage in the definitions of the policy because it did not physically damage the building itself. 


I tell you the above story because there’s another lingering coverage gap within the business income form that most business owners are not aware of. Unless properly endorsed, there is no coverage for the loss of income without the trigger, physical loss to the location itself. The Utility Service exclusion on most standard ISO policies eliminates coverage for loss or damage caused by the failure of power, communications, water, or other utility service supplied to the premises from damage that occurred away from the insured premises. 


In Upstate NY, we’re all too familiar with what winter storms can do. Downed power lines down the street, or the overhead lines that are snapped by frozen tree limbs could cause a power outage for any number of days and unless your policy is properly endorsed, you’ll have no loss of income coverage for the days you cannot operate without power. Many restaurant owners have the additional blow to their bottom line when their refrigeration systems are powerless and the food within them eventually spoils. 


What can you do?

Talk to your agent about what kind of coverage you have and whether you have the Utility Services endorsements that are right for your business. You may need to confirm that coverage would respond to the utility service that your business relies on the most. Imagine loss of your water source if you’re a winery or brewery or the loss of communications to a call center. Your trusted insurance agent should be talking to you about the options that are available to make sure that your business can recover in the event of this type of loss. 


Contact SimcoHR to talk to our Risk Management Specialist who's happy to assist you and your business.

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February 3, 2025
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