How to Plan for Benefits in 2021 and COVID-19
August 27, 2020

Studies show that it is important for employers to consider updating their employees’ benefits programs to better suit their employee’s needs. This includes changing the design of employee benefits and the need to assess and modify their benefits packages for 2021.


We will clue you in on the most popular changes being made for the 2021 enrollment season.


Possible Increase in Cost and Plan Design

We are expecting plans to increase in cost as we head into 2021. Over the past several years, premiums have been on the rise of approximately 6% on average. Though quite a few health care providers are waiving fees related to COVID-19, those costs will likely trickle down over time. With many patients putting off elective surgeries and procedures during the pandemic, they may decide to move forward with care in 2021, which would increase claims and costs.


As an employer, you may see the need to consider plan design changes for the upcoming 2021 enrollment period. Some options to consider include cost-sharing or new plan options, like you have probably thought about in previous years. However, the pandemic has added some new challenges many of us have not faced before, so we have compiled here some new options to consider implementing for your employees:


Telehealth

Communicating electronically with a doctor or medical professional by phone or video chat is an option we now have. This platform has increased in popularity over the past few years, and the pandemic has demonstrated just how valuable telehealth benefits can be. Many insurers are currently covering telehealth in their plans, and most likely we will see more following this trend.


According to a FAIR Health survey, there has been a giant increase of 4,347% nationally in telehealth since March 2019 until March 2020. As the pandemic advanced, hospitals and providers encouraged the use of telehealth for non-life-threatening care, rather than making the trip in and increasing the risk of exposure.


Since telehealth is on the rise, your business may want to consider your current health benefit plans and think about adding or enhancing this benefit.


Mental Health Benefits

Ginger, a mental health provider, found through a survey that almost 7 in 10 employees labeled the pandemic as the most stressful time in their careers. Many are experiencing hard financial times, balancing new responsibilities as a caregiver to their kids and elders, and trying to maintain their physical health. During this challenging time, it is understandable that your employees may be under a significant amount of stress. This can lead to more health risks, absenteeism, and increased health care costs.


Employers may want to consider offering or improving an employee assistance program (EAP) and increasing mental health resources for 2021.In addition to EAP’s, employers may want to add telemental health services and provide access to mental health professionals or apps. SimcoHR has a Sim“Co-Pilot” app that can provide this confidential service for your employees as well as other beneficial features.


Flexible Benefits

Employers are feeling the pressure to provide flexible workplace benefits. Flextime, increased PTO and allowing employees to telecommute are now favorable options for employees. Since the pandemic, the need for these benefits have skyrocketed. Creating balance between work and caregiving responsibilities can be tough and lead to lower productivity, poor mental health, and heightened stress for employees. With a potential second wave of COVID-19, parents are trying to decide how they will school their kids while trying to work. Those with aging parents are also juggling their responsibilities. Some employees may be high-risk for contracting COVID-19 and may not be comfortable returning to the office every day.


Because of all of this, employees are seeking more flexible benefits such as:

  • Working remotely—This may not be possible in every situation, but those employees who are working from home because of the pandemic, and are just as productive as being in the office, may come to expect this benefit to continue in the upcoming year.
  • Flexible hours-Offering flexibility may help employees balance work and home responsibilities and prove to them that their health is a top priority.
  • These are a few ideas of how your business can offer better benefits for your employees in 2021 that employees view as incredibly valuable.


Virtual Open Enrollment

Open Enrollment is usually done in the office and during a specific time. Due to the pandemic, you may want to make plans to hold open enrollment virtually. Instead of in-person meetings with your employees, you may want to offer video messages and instructions. Personal text and email reminders about the open enrollment period, may provide a more personal touch. Enrollment and plan benefit information for your employees is available through an app that SimcoHR can provide.


For more information or help with the 2021 open enrollment period, contact SimcoHR.

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September 2, 2025
Many businesses rely on multiple vendors to manage critical functions such as HR, payroll/HCM, benefits, commercial insurance, and retirement plans. While outsourcing can provide specialized expertise in each area, using separate providers often creates hidden costs that can quietly undermine efficiency, accuracy, and employee satisfaction. Here’s why integration matters, and how a consolidated approach can save time, reduce risk, and improve the employee experience. 1. Increased Administrative Burden When each service is managed by a separate vendor, administrative work multiplies. Employees and HR teams may spend extra hours logging into different systems to process payroll, submit benefits updates, or manage compliance tasks. Reconciling employee information across multiple portals and coordinating communications between vendors creates unnecessary complexity, which can distract your team from strategic priorities. 2. Higher Risk of Errors and Compliance Issues Fragmentation can increase the likelihood of costly mistakes. Payroll errors, mismanaged retirement contributions, and insurance coverage gaps often occur when systems do not communicate effectively. A single misalignment can have a ripple effect: Incorrect payroll deductions Late or missing retirement contributions Gaps in insurance coverage or compliance violations With multiple vendors, the risk of these errors and their consequences rises. 3. Limited Visibility and Reporting When each service lives in its own system, it’s hard to get a complete picture of your workforce. Without centralized reporting, many businesses struggle to: Analyze labor costs or benefits spending accurately Identify compliance gaps or coverage issues Track trends in employee engagement and retention Limited visibility makes it difficult to make informed decisions and optimize operations. 4. Compounded Costs Paying multiple vendors for separate services often results in more than just the sum of their fees. Each system typically comes with its own implementation, training, and subscription costs, which can quickly add up. In addition, internal administrative hours spent managing vendor relationships, reconciling conflicting data, or troubleshooting errors create a hidden expense that is often overlooked. Businesses may also face unexpected costs when trying to integrate or transfer data between disconnected platforms, or when compliance issues arise due to misaligned processes. Over time, these scattered costs compound, reducing overall efficiency and limiting resources that could be better spent on strategic growth initiatives. 5. Frustrated Employees The impact of fragmentation extends to employees. They may face confusion about where to access benefits or payroll information, experience delays in issue resolution, or encounter inconsistent communications. This frustration can lead to disengagement, lower productivity, and higher turnover. Businesses that integrate these functions provide a smoother, more cohesive experience for employees, resulting in higher satisfaction, better engagement, and a stronger workplace culture. Why Integration Matters Integrating HR, payroll/HCM, benefits, commercial insurance, and retirement services with a single partner simplifies operations, reduces errors, improves reporting, and enhances the employee experience. Businesses that consolidate services gain: Streamlined administrative processes and reduced duplication of effort Improved accuracy and compliance through connected systems Enhanced visibility into workforce metrics and financials Cost efficiencies by eliminating overlapping fees and redundant systems A more consistent, positive experience for employees By managing these services in a unified platform, your business can focus on growth instead of juggling multiple systems and vendors. Take the Next Step If your business is managing multiple vendors for HR, payroll, benefits, insurance, and retirement, it’s time to consider a more integrated approach. Streamlining these services with a single, high-touch partner like Simco can save time, reduce risk, and create a better experience for both your team and your employees.
August 25, 2025
As the 2025–26 school year gets underway, many employees are navigating the dual pressures of professional responsibilities and family life. For parents of school-aged children, this can mean adjusting to new routines, handling childcare logistics, and managing the emotional ups and downs that often accompany the start of the year. For employers, this season offers an opportunity to demonstrate support and strengthen employee loyalty. Below are nine strategies businesses can adopt to help their workforce balance work and family demands more effectively. Flexible Work Options Flexibility remains one of the most powerful ways to support working parents. Allowing employees to shift their schedules, such as starting earlier or later, or offering hybrid and remote work options helps parents handle school drop-offs, pickups, and unexpected schedule changes. For example, permitting an employee to work from home two mornings a week may relieve the stress of managing transportation while ensuring business needs are still met. When employees feel trusted to manage both work and family responsibilities, engagement and productivity rise. Back-to-School Support The transition into a new school year often involves extra expenses and planning. Employers can ease this burden by organizing back-to-school supply drives, offering stipends for educational expenses, or sharing curated lists of local resources like tutoring programs or after-school care. Some businesses even host “lunch and learn” sessions on topics such as family budgeting or time management during the school year. These gestures show employees that the company understands their life outside of work and wants to help them succeed in both areas. Prioritize Mental Well-Being Back-to-school season can be stressful for the whole family, with shifting routines, homework expectations, and social adjustments. Employers can proactively support mental health by promoting counseling services, stress management programs, or mindfulness workshops. Offering access to telehealth therapy sessions or creating quiet spaces in the office for breaks can make a tangible difference. Focusing on mental well-being helps employees feel cared for and creates a healthier, more resilient workforce overall. Paid Time Off for School Activities Balancing school commitments with work obligations can be difficult without supportive policies. By providing paid time off specifically for school-related events, such as parent-teacher conferences, school plays, or volunteering opportunities, employers can reduce the guilt or anxiety parents may feel about taking time away from work. Even a few hours of school-activity leave per semester can significantly boost morale and demonstrate the company’s commitment to work-life balance. Childcare Assistance Childcare remains one of the greatest stressors for working parents. Businesses can step in by offering childcare subsidies, backup childcare arrangements for emergencies, or partnerships with local providers to secure discounted rates. Employers with larger workforces may explore on-site childcare facilities or after-school program collaborations. Even simply sharing information about community resources and vetted childcare options can make a big difference for employees struggling to find reliable solutions. Open Communication Encouraging honest, ongoing conversations between managers and employees is essential. Managers should be trained to ask about potential school-year challenges, such as altered availability during drop-off hours or the need to leave for school events, without judgment. Creating a culture where employees feel safe discussing these needs allows managers to find practical solutions, like shifting deadlines or redistributing workloads, that benefit both the employee and the organization. Employee Assistance Programs (EAPs) EAPs are often underutilized, yet they can be invaluable during the school year. These programs typically offer access to counseling, parenting support, financial planning, and more. Employers should not only remind employees that these resources exist but also explain how they can be used during this time of year. For example, highlighting financial counseling services in September, when school-related expenses spike, makes the EAP more relevant and accessible. Family-Friendly Policies Workplace policies should reflect the realities of family life. Review scheduling practices to avoid early morning or late afternoon meetings when parents are often unavailable. Consider policies that allow parents to swap shifts or trade hours with coworkers. Involving employees in creating or revising family-friendly policies ensures the solutions are practical, widely supported, and foster an inclusive culture that values everyone’s needs. Recognition Matters Acknowledging the extra effort parents put in during the school year can have a lasting impact. Recognition doesn’t have to be large-scale, a personal thank-you note, a shout-out during a team meeting, or a small gift card can go a long way toward showing appreciation. Celebrating milestones, like surviving the first week back to school, helps parents feel seen and valued, reinforcing their commitment to the company. The Bottom Line Supporting employees during the school year goes beyond providing benefits; it’s about creating an empathetic, flexible, and responsive workplace culture. By adopting these strategies, businesses not only help their employees manage family responsibilities with confidence but also foster a more engaged, loyal, and productive workforce.
Is Your Business Ready for New York’s Secure Choice Savings Program (SCSP)?
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